Shipping policy

At Glowniq, we strive to ensure that your order reaches you as quickly and safely as possible. Please read our shipping policy to understand how your order will be processed and delivered.

1. Order Processing

  • All orders are processed within 2 to 3 business days after payment is confirmed.

  • Orders are not processed on weekends or holidays.

  • Once your order is processed, you will receive a confirmation email with your tracking details.

2. Shipping Duration

  • Delivery times may vary depending on your location and the shipping option selected at checkout.

  • Delays may occur due to high order volume or courier issues, but we will do our best to keep you informed.

3. Shipping Charges

  • Shipping costs are calculated at checkout based on your selected shipping method and order total.

  • Any applicable fees will be shown clearly before you complete your order.

4. Tracking Information

  • Once your order has shipped, you will receive an email with a tracking number.

  • Use this number to monitor the delivery status of your package through the courier’s website.

5. Lost or Damaged Packages

  • If your order is lost or arrives damaged, please contact us within 48 hours of delivery at glowniq1@gmail.com.

  • We will work with the courier to resolve the issue and ensure you receive your product.

6. Incorrect Address

  • Please double-check your shipping details before placing an order.

  • Glowniq is not responsible for delays or loss caused by incorrect or incomplete addresses provided by the customer.

If you have any questions or concerns about shipping, feel free to contact us at glowniq1@gmail.com. We are here to help.